Privacy Policy

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms
• Subscribe to our newsletter
• Request a consultation
• Send us an email

This may include your name, email address, phone number, company name, and any message content you submit.

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on site
• Referring website or source
• Click and scroll behavior

2. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide requested services
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activity. These include:

Essential Cookies

Required for basic website functionality. These cannot be disabled.

Analytics Cookies

We use Google Analytics (via Google Tag Manager) to understand how visitors interact with our website. This helps us improve our content and user experience. Analytics cookies are only loaded after you provide consent.

Managing Cookies

You can manage your cookie preferences through the cookie consent banner that appears when you first visit our site. You can also clear cookies through your browser settings at any time.

4. Third-Party Services

We use the following third-party services that may collect data:

• Google Tag Manager / Google Analytics: Website analytics and tracking
• Netlify: Website hosting and form submissions
• Google Fonts: Typography delivery

Each third-party service has its own privacy policy governing their use of your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact form submissions: 3 years or until you request deletion
• Analytics data: 26 months (Google Analytics default)
• Email communications: Until you unsubscribe or request deletion

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-out: Opt out of marketing communications
• Portability: Request your data in a portable format

To exercise any of these rights, please contact us using the information below.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

• Email: hello@mkdm.com
• Website: mkdm.com/contact